Site Issues

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2019-12-13
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Site issues
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By Rooks 2019-11-26 17:18:27
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There's currently an issue where specific users will log in and either receive a blank screen, or a partially blank one.

I've been investigating the issue and haven't resolved it yet, but if you/someone you know is affected by it, please let me know, here or in PM. Every data point helps as I try to find the root cause.
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By Rooks 2019-11-26 17:52:48
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Thanks to everyone who's DM'd. All the new data has reinforced my suspicions around the root cause.
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By Draylo 2019-11-26 17:59:33
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Just curious but is there a method to picture uploads? Or is it just whenever someone has time to look at it, was a huge backlog so I didnt upload one.
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By Rooks 2019-11-26 19:11:06
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I've sent a possible fix to Scragg.

Draylo said: »
method to picture uploads

I don't know what you mean by this. If you're asking if uploads are fixed, yes; I mentioned it in the patch notes from the other day.
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By Draylo 2019-11-26 21:18:48
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I meant does someone manually approve each pic whenever they have time or feel like it, or is it automated by some system?
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By Asura.Chiaia 2019-11-26 21:20:16
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Draylo said: »
I meant does someone manually approve each pic whenever they have time or feel like it, or is it automated by some system?
It's a manual process.
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By Rooks 2019-11-26 21:23:21
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Asura.Chiaia said: »
Draylo said: »
I meant does someone manually approve each pic whenever they have time or feel like it, or is it automated by some system?
It's a manual process.

Yep. Moderators sign off on them.
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By Valefor.Endoq 2019-11-26 21:23:48
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I’ve had this happen a few times, but it was months ago and i haven’t had any issues since. Also, i don’t log out... not sure if that helps or not.
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By Anna Ruthven 2019-11-26 22:26:26
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Draylo said: »
Just curious but is there a method to picture uploads? Or is it just whenever someone has time to look at it, was a huge backlog so I didnt upload one.
I approved A BUNCH this morning after realizing the queue was fixed. I assume you uploaded after and we just didn't see. They've been approved.

We don't get notifications for screenshot submissions, we just check occasionally.
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By Rooks 2019-11-27 07:36:49
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Try it now.
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By Bahamut.Negan 2019-11-27 09:18:00
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thanks R-o-o-k-s!
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By Bahamut.Yoroitsune 2019-11-27 11:34:59
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huzzah it's fixed!
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By Nadleeh Sakurai 2019-11-27 12:08:03
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but what about the XIV side of picture uploads and stuffs? :C

#R00ks
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By Rooks 2019-11-27 13:44:55
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Nadleeh Sakurai said: »
but what about the XIV side of picture uploads and stuffs? :C

#R00ks

Are those broken? They should be the same queue. There's nothing different about it under the covers.
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